Tom Morgan national diploma in landscaping design & build

01925 263 125

Privacy & Cookie Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 In this policy, "we", "us" and "our" refer to Eden Cheshire Ltd . For more information about us, see Section 17.

2. How we use your personal data

2.1 In this Section 2 we have set out:

(a) the general categories of personal data that we may process;

(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c) the purposes for which we may process personal data; and

(d) the legal bases of the processing.

2.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

2.4 We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent.

2.5 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

2.6 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.7 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.8 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

2.9 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary in order to protect your vital interests or the vital interests of another natural person.

2.10 Please do not supply any other person's personal data to us, unless we prompt you to do so and that person gives their consent.

3. Providing your personal data to others

3.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

3.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.3 We may disclose personal data to our suppliers or subcontractors insofar as reasonably necessary for completing your project.

3.4 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.

3.5 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4. Retaining and deleting personal data

4.1 This Section 4 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

4.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

4.3 We will retain your personal data as follows:

(a) personal data will be retained for a minimum period of 30 days following your initial enquiry, and for a maximum period of 6 years following the last correspondence with us, for the purpose of guarantee and other enquiries.

4.4 Notwithstanding the other provisions of this Section 4, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4.5 On completion of your we will continue hold as much of your personal information data as we consider is necessary, to enable us to deal with any queries in relation to your project, for as long as the law requires us to do so. We do not want to be in a position where we are unable to satisfy our legal obligations and/or respond to a query or from a former customer.

 
We will keep our data retention periods under review to ensure that we are not keeping your personal information data for longer than necessary, having regard to the purpose(s) of its processing. 
 
We will review all the personal data we hold [every five years. If any personal data is no longer needed we will ensure that is destroyed.
 
Destroying data for test purposes means :
 
* for data in paper formats, shredding the data 
* for data in electronic format, putting that data permanently beyond use
* for data held by third parties, relying on confirmation from them that data has been properly destroyed.

5. Security of personal data

5.1 We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

5.2 We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.

5.3 The following personal data will be stored by us in encrypted form: your name, contact information, password(s) and cardholder data.

5.4 Data that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.

5.5 You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

5.6 You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

5.7 All agreements we have with any third parties to whom we may pass your personal data in accordance with this policy will require that party to keep data securely in accordance with the relevant data protection laws.
 
When we transfer data to another party we will ensure that the transfer is made in a manner that keeps the data secure.  

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3 We may notify you of significant changes to this policy .

7. Your rights

7.1 In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed.

7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection.

7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

7.10 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. 

7.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.13 You may exercise any of your rights in relation to your personal data by written notice to us. When we receive such a notice to validly exercise any of these rights we will ensure that such action is taken within one month of the request being made. This time period may be extended if such requests are complex or numerous and if this is the case we will explain why the extension is necessary.

8. Third party websites

8.1 Our website includes hyperlinks to, and details of, third party websites.

8.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

9. Personal data of children

9.1 Our website and services are targeted at persons over the age of 16.

9.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

10. Updating information

10.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

11. Acting as a data processor

11.1 Insofar as we act as a data processor rather than a data controller, this policy shall not apply. Our legal obligations as a data processor are instead set out in the contract between us and the relevant data controller.

12. About cookies

12.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

12.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

12.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

13. Cookies that we use

13.1 We use cookies for the following purposes:

(a) authentication - we use cookies to identify you when you visit our website and as you navigate our website;

(b) security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(c) analysis - we use cookies to help us to analyse the use and performance of our website and services, and

(d) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

14. Cookies used by our service providers

14.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

14.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at https://www.google.com/policies/privacy/.

15. Managing cookies

15.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

15.2 Blocking all cookies will have a negative impact upon the usability of many websites.

15.3 If you block cookies, you will not be able to use all the features on our website.

16. Cookie preferences

16.1 You can manage your preferences relating to the use of cookies on our website by visiting: The cookie tool in all of our web pages

17. What happens if your data is lost or destroyed 
17.1 If there is a breach of security leading to the destruction, loss, alteration, unauthorised disclosure of or access to, personal data (a breach) we will consider as soon as possible what action to take
17.2 Within becoming aware of a breach we will consider what we can do to put it right and the likely impact it will have on those affected. We will gather as much information as possible to understand the extent of the breach and the steps needed to contain and mitigate the effects of the breach.

18. Our details

18.1 This website is owned and operated by Eden Cheshire Ltd .

18.2 We are registered in England and Wales under registration number 9399292, and our registered office is at 144 Knutsford Rd, Warrington WA4 2PW.

18.3 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(c) by telephone, on 01925263125; or

(d) by email, using .

  • "We will certainly be looking to Eden Landscapes for future projects.
    We can't thank them enough for completely transforming our garden, the final result was better than anything we could have envisaged. Thank you so much."

    Teresa & Dave Hair - Lymm

  • "Thank you to you and your team for doing such a fantastic job in our back garden!
    It’s a true extreme makeover, and we are thrilled with it. Please make sure you pass on to the guys how good they were to deal with. We acknowledge how hard they worked on it.
    Thank you again, and we will be in touch in the future to sort out the rest, as it is now looking very tired compared to the new garden."

    Mark & Helen Adames - Stockton Heath

  • "I am back home now, and had been apprehensive re: the patio whilst away out of the country. What a lovely surprise to find how good it looks.
    Thank you for your input re: choice of paver. David said it was a pleasure to have your workmen here. “They were a nice group” he said “very considerate of our property and lovely, neat work.”

    David & Jenny Monks -Appleton

  • "We cannot thank you enough and all the guys that worked with you, everyone was so accommodating and nothing seemed too much trouble even when we changed and added bits, and problems cropped up, not to mention the awful weather they had to contend with.

    Now we are the envy of many, as you know we have had so many comments on how wonderful the garden is and such a transformation, and the comments keep coming."

    Emma & Matt Copper - Stockton Heath

  • “Our property looks absolutely stunning and we are incredibly happy with the results. Tom is excellent designer and paver and his team is equally as pleasant and hardworking. We really appreciate your company working hard to get the job done right for us; it has definitely been a positive experience. We will definitely refer Eden to our friends and neighbours after experiencing your level of customer service.” 

    Haley & Peter Speed - Grappenhall

  • "We would like to thank you for designing and creating our lovely new garden: Your vision of how it could look, care and concern, taking care of our queries and excellent landscaping work.

    The recent sunny days have already enabled us to sit and enjoy the fish in the pond."

    Jane and Mike Evans -Stockton Heath

  • "A very big THANK YOU for all the hard work that you and your team have put in over the last couple of months to give us the most fabulous garden.

    When we set about finding, someone to carry out the project we had intended to get at least a couple of quotes, considering it was to be an expensive one. However, as soon we met with Eden Landscapes we knew that we need look no further."

    Emma & Matt Copper-Stockton Heath

  • "My experience with Eden Landscapes has been nothing but positive. From start to finish, the team set about the job in an efficient and professional manner. The team at Eden undertook quite a large and specific project on my garden but the job was completed slightly ahead of schedule and on budget."

    Dave Hill - Hatton

We are always looking for landscapers/gardeners to join our growing business - Interested?

  • Contact Eden Landscapes

    Preston Brook Plant Centre
    Windmill Lane,
    Warrington, Cheshire
    WA4 4AZ

    Tel: 01925 263 125
    Social:    

    Eden Resin Driveways is also part of Eden Landscapes.

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